PHOTO EVIDENCE DOCUMENTATION

Photo evidence that says where it came from.

A photo on its own proves very little. CyntientOps records how each photo was captured and shows that provenance alongside the image, so you can tell the difference between documented work and a picture in a group chat.

The building Resources gallery: Photos (102+), search, all seven category chips with live counts, and the first newest-first day group — a tagged Sidewalk photo with its capture time
GALLERY · TAGGED SERVICE MEDIA
CAPTURED IN THE APP

The binding is what turns an image into a record.

Field teams take photos inside CyntientOps at the moment the work happens, locked to the building the worker is clocked into. Each capture is bound to a specific task, a specific phase of that task — before, after, or a named side of the building where that applies — and a specific person, and it files itself under the true service category instead of a generic bucket. A photo sent in later can still be attached, but it carries different provenance, and we show that difference rather than hiding it.

TIME VERIFIED

Genuine capture-time provenance: camera EXIF data or a timestamp recorded by the app camera at the moment of capture.

APP CAPTURE

Taken inside CyntientOps, bound to the task, building, and person. The default for field work.

UPLOAD

Attached later from a camera roll. Still part of the record, shown with its provenance and never dressed up as more.

TIME VERIFIED MEANS SOMETHING SPECIFIC

The badge is deliberately narrow.

When a photo carries genuine capture-time provenance, either camera EXIF data or a timestamp recorded by the app camera itself, it shows a TIME VERIFIED badge. Photos that arrive by upload without that provenance do not get the badge, because it is only worth anything if it is never applied loosely.

WHAT WE DO NOT CLAIM

The claim is narrower, and testable.

We do not claim every photo in your portfolio is forensically timestamped, because that is not true of any system where people can also upload from a camera roll. We do not claim a photo decides a legal outcome. The claim is: every photo tells you how it was captured, and the ones with verified capture time are marked as such.

A photo opened in the app: title, close control, the full-size image, and a footer with the worker, exact capture date and time, and location
PHOTO LIGHTBOX
A building's Repairs tab: 8 completed repairs, 3 active, and the Recent Proof Photos strip of time-verified images filed under them
REPAIRS · PROOF FILED
EVIDENCE THAT ORGANIZES ITSELF

A repair with eight images reads as one repair.

Photos group by building, by task, and by the batch they were captured in. Clients and boards see the work at their own buildings without anyone assembling a report by hand. A photo-gated task stays open until the capture exists, so the record is complete on the day the work happens, not reconstructed under pressure later.

THE SAME RECORD, ON THE CLIENT SIDE

The photo doesn't stop at the field team. It becomes a dated line in a report your client already received.

Every published daily, weekly, and monthly report is kept in one authorized history, by building and by date. Nobody retypes the service ledger from memory after the fact.

The portal's Published Report History: 289 authorized records, one row per report, by building and date
PUBLISHED REPORT HISTORY

When the question comes months later, the answer is already filed.

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